Privacy policy
presented
Welcome to the privacy policy of Jamra Creative Advertising Agency. Jamra affirms that it respects your privacy and is committed to protecting your personal data. Through this privacy policy, you will learn how to take care of your personal data when you visit our website www.jamrah.sa (regardless of where you visit it), and we'll tell you your privacy rights and the legal protections you enjoy.
Important information
The purpose of this privacy policy provides you with information about what Jamra collects and processes your personal data through the use of this website, including any data you may provide through the website. It is important to read this privacy policy along with any other privacy policy or fair treatment policy we may provide on specific occasions when we collect or process your personal data, so that you are fully aware of how and why we use your data.
This privacy policy complements the rest of the notices and privacy policies without exceeding them.
The Supervisory Authority
Jamra is the controller responsible for your personal data (collectively referred to in this Privacy Policy as “Jamra”, “we” or “our”).
Contact details
To answer any questions about this Privacy Policy or our privacy practices, please contact the Compliance Manager through the following channels:
Website: info@jamrah.sa
Postal address: 8192, Riyadh 13323, Kingdom of Saudi Arabia
Changes to the Privacy Policy and your duty to inform us of changes
We maintain a periodic review of our privacy policy.
It is also important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes during your relationship with us.
Links from third parties
This website may contain links to websites, plugins, or applications of third parties.
Clicking on those links, or enabling those links, may allow third parties to collect or share data about you.
We have no control over these external websites and are not responsible for their privacy statements.
When you leave our website, we invite you to read the privacy policy of all websites you visit.
The data we collect about you Personal data, or personal information, means any information that allows the identification of that person.
It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different types of personal data about you, which we have collected together as follows:
- Identification data includes first name, middle name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact details including billing address, delivery address, email and phone numbers.
- Financial statements including bank account and payment card details.
- Business transaction data including details of payments received and issued by you, and other details of products and services you purchased from us.
- Profile data includes your username and password, purchases and purchase orders, your preferences, interests, feedback, and answers to surveys.
- Technical data may include Internet Protocol (IP) address, login data, browser type and version, time zone and location settings, browser connection types and versions, operating system and platform, and other technologies on the devices you use to access this website.
- Profile data includes your username and password, purchases and purchase orders, your preferences, interests, feedback, and answers to surveys.
- Usage data includes information about how you use our website, products and services.
- Marketing and communications data includes your marketing preferences and receiving purchases from us or third parties, and your communication preferences.
If you are unable to provide personal data
When we need to collect personal data under the law or the terms of our contract, and you are unable to provide that data upon request, we may be unable to perform the contract we enter into or attempt to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us.
How is your personal data collected?
We use different methods to collect data from you, including:
- Direct interactions. You can provide us with your identity, contact details, and financial data by filling out forms or contacting us by mail, phone, email or others.
- Automated interactions or techniques. During your interaction with our website, we will automatically collect technical data about your equipment, browsing patterns and procedures. We will collect this personal data based on cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites that use our cookies
- Contact, financial and transaction data from technical, payment and delivery service providers.
- Contact, financial and transaction data from technical, payment and delivery service providers.
- Identification and contact data from publicly available sources.
When do we use your personal data?
We will use your personal data only as permitted by the laws and regulations in force in the Kingdom of Saudi Arabia. Most often, we will use your personal data in the following cases:
- When we need to perform the contract we have with you or that we are in the process of signing with you.
- Where this is necessary for our legitimate interest (or the interests of a third party) without your interests and fundamental rights overriding those interests.
- When you want to apply for a job
- Where we must comply with a legal obligation.
The purposes for which we will use your personal data
We may process your personal data for more than one legal basis depending on the specific purpose for which we use your data.
Our promotions
We may use your identity, contact data, technical data, usage data, and profile data to create insight into what we think you might want or need, or what may be of interest to you. In this way, we make the decision about products, services and offers that may be relevant to you (we call this marketing).
You'll receive marketing messages from us if you've requested information from us, purchased a real estate unit from us, and don't mind receiving more marketing ads.
Withdrawal option
You can ask us to stop sending you marketing messages at any time by logging into the website and checking or unchecking the relevant checkboxes to adjust your marketing preferences, by following the subscription links in any marketing message addressed to you, or by contacting us at any time. If you choose to opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase, warranty registration, product/service experience, or other transactions.
Collection of anonymous computer information/” cookies”
Like other websites, this website collects anonymous information known as “cookies” if your computer is set to allow this type of collection or, if needed, your consent to cookies. “Cookies” are data sent by a website to be stored on the website user's web browser while the user browses a website. Cookies make it possible to enhance your experience on the website by helping us understand how a user uses the website and to evaluate the performance of the website.
Change the purpose
Your personal data will only be used for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
Please note that we may process your personal data without your knowledge or consent, in accordance with the above rules, when required or permitted by law.
Disclosure of your personal data
We may share your personal data with our affiliates or other third parties that outsource certain services. In such a case, we will ensure that our service providers are committed to implementing and maintaining adequate data protection and security measures and, if required to comply with applicable laws and regulations, to enforce a contractual obligation with you, and in the event of a reorganization, merger, divestment, or other sale of some or all of our assets or inventory.
Data security
We have put in place appropriate security measures to prevent accidental loss, unauthorized use, access, alteration or disclosure of your personal data. In addition, we find access to your personal data for employees, agents, contractors and other third parties who have a practical need to know that data. They will only process your personal data based on our instructions and will be committed to maintaining confidentiality.
Your legal rights and data retention
We will keep your personal data only in accordance with applicable laws, laws and regulations and to the extent reasonably necessary to achieve the purposes we collected, including meeting any legal, regulatory, tax, accounting, or reporting requirements. We may keep your personal data for a longer period in the event of a complaint or if we believe there is a possibility of litigation in relation to our relationship with you.
Your legal rights
You have the right to:
- Usually, there are no fees charged and you will not have to pay a fee to access your personal data (or to exercise any of the other rights).
- Request access to your personal data (known as a “data subject access request”). This allows you to obtain a copy of the personal data we hold about you, and to verify that we are legally processing it.
- Request the rectification of the personal data we hold about you. This allows you to correct any incomplete or inaccurate data we hold, although we may need to verify the accuracy of the new data you provide to us.
- Request the deletion of your personal data. This allows you to apply for the deletion or removal of personal data if there is no good reason to continue processing it. You have the right to request the deletion or removal of your personal data when you successfully exercise your right to object to processing, where we may have wrongfully processed your information, or when we are required to erase your personal data to comply with local law. However, it should be noted that we may not always be able to comply with your request for a survey for specific legal reasons that will be notified to you, where applicable, at the time of your request.
- Withdraw consent anytime we rely on consent to process your personal data. However, this will not affect the legality of any operation that takes place prior to the withdrawal of your consent. If you withdraw your consent, we may not be able to provide you with certain products or services. We will inform you if this is the case at the time you withdraw your consent.